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This page explains exactly what data doyatoto collects when you use our platform, how we store it, and what choices you have over your own records. Availability of our services depends on local law and is offered only in eligible regions.
When you create an account on doyatoto, we collect the details you provide during registration — your chosen username, contact address, and the wallet identifiers you link for transactions such as OVO, ShopeePay, and LinkAja. We record each deposit and withdrawal event against your account so that your payment history is always traceable and available to you after login. Device and session data — including browser type, operating system, and the pages you visit within the platform — is collected to keep the service running correctly and to detect unusual access patterns. We do not sell this data to third parties for advertising purposes. All data we hold is subject to applicable local law in the regions where our service operates. If local law in your jurisdiction restricts certain collection or processing practices, those restrictions apply to your account. We keep account and transaction records for as long as your account remains active and for a period afterward as required by applicable rules. You can request a copy of your personal records or ask us to correct inaccurate details at any time through our support channel.
OVO wallet identifiers linked to your account are stored as transaction reference data only. We do not store your OVO PIN or full wallet credentials.
ShopeePay deposit and withdrawal events appear in your account transaction history. Reference numbers are retained for dispute resolution.
LinkAja transfers are logged with timestamp and amount. These records are visible in your account dashboard and available on request.
Login timestamps, device type, and in-platform navigation are recorded to support account security checks and to resolve access issues when you contact support.
Our privacy policy applies to any interaction you have with doyatoto through our web platform or any linked mobile access point. It covers account creation, login activity, in-platform navigation, and all payment transactions processed through connected e-wallet rails. It does not extend to third-party sites you may reach through external links, nor to game studios such as Pragmatic Play or PG Soft whose own data practices are governed by their separate policies. Understanding what falls inside and outside our scope helps you know exactly who is responsible for which part of your data.
All registration data, login history, and account settings you manage inside doyatoto fall within this policy. This includes username changes, contact updates, and linked wallet details for OVO, ShopeePay, or LinkAja.
Every deposit and withdrawal event logged against your account is covered. Payment reference numbers, timestamps, and amounts are retained under this policy and accessible to you through your account dashboard after login.
Pages you visit within our platform, games you open — including titles from Pragmatic Play, PG Soft, and CQ9 — and time-on-page data are collected under this policy to maintain service quality and account security.
External payment processors, game studio servers, and any website reached by leaving doyatoto operate under their own privacy terms. We are not responsible for data practices outside our own platform environment.
You have practical choices over the data we hold on your account. If you believe any detail we have stored is incorrect — a contact address, a linked wallet identifier, or a transaction record — you can raise a correction request through our support channel and we will review it against the original submission. Requesting a copy of your account data is also available: contact support, confirm your identity through the steps shown in your account, and we will prepare a summary of what we hold. For deletion requests, eligibility depends on whether the account has open transactions and on applicable local law in your region. We aim to acknowledge every data request within a reasonable period and keep you informed of the outcome. You do not need to be logged in to submit a request, though identity verification is required before we action any change to stored records.
Log in and open your account dashboard to see your transaction history, linked wallets, and login events. OVO, ShopeePay, and LinkAja transfers are listed with timestamps and reference numbers.
If a stored detail is wrong, contact support with the correct information and your account reference. We check the original submission before updating any field.
Questions about what data we hold, why we hold it, or how long it is kept can be sent to our support team via the contact route shown in the Support section below.
For formal data requests — copies or deletion enquiries — open a support ticket and follow the identity confirmation steps shown there. Eligibility for deletion depends on account status and applicable local rules.
If you have a question about how your data is handled, want to correct a stored detail, or need to raise a formal request, the routes below connect you directly to the team responsible for account and data matters on doyatoto. Identity verification is required before we process any change to your stored records.
Open the chat widget from any page within your logged-in account. Describe your data question, include your account username, and the team will confirm next steps after identity verification.
Use the support ticket form in your account settings to submit written data requests — corrections, copies, or deletion enquiries. You will receive a reference number and a follow-up on the outcome.
Your transaction records for OVO, ShopeePay, and LinkAja activity are available directly in the dashboard after login. For most record queries, this is the fastest route — no support request needed.
Data handling on doyatoto covers four practical areas: what we store, how long we keep it, who can access it, and how you request a change. Account records and e-wallet reference data linked to OVO, ShopeePay, and LinkAja are stored on access-controlled infrastructure. Session cookies are used to maintain login state and to detect unusual access; they are not used to track activity outside our platform. Retention periods follow applicable local law and our own operational requirements — active accounts retain full history, and records after account closure are kept for the period required by local rules before deletion. We do not share personal account data with third parties except where required by law or to process a transaction you initiated.
Account and transaction data is held on access-controlled servers. Only authorised team members handling account disputes or support requests can access individual records, and access is logged.
We use session cookies to keep you logged in and to flag unusual login patterns. No cross-site tracking cookies are placed. You can clear cookies through your browser settings at any time.
Active account records are kept for the life of your account plus the period required by applicable local law. After a confirmed account closure, records are deleted on the schedule set by those rules.
When we update this policy, the revised version is posted on this page with the effective date shown at the top. Continuing to use your account after a change takes effect means you have seen the updated terms.
These questions cover the things account holders most often ask about how doyatoto handles personal data, what rights apply, and how to take action. If your question is not covered here, contact us through the support routes listed above.
We collect the details you enter during registration — username, contact address, and any e-wallet identifiers you choose to link, such as OVO or ShopeePay. We also record login events and in-platform navigation to maintain account security. We do not collect payment credentials like PINs.
Yes. Log in and open your account dashboard. All deposit and withdrawal events — including those processed through OVO, ShopeePay, and LinkAja — are listed with timestamps and reference numbers. No support request is needed to view this history.
Contact us through live chat or a support ticket. Provide your account username, the field that needs correcting, and the correct value. We verify the original submission before making any change. Identity confirmation is required for all record corrections.
Game studios receive only the session data needed to run the game you open — a session token, not your personal account details. They operate under their own data terms. We do not pass your name, contact address, or wallet identifiers to any studio.
Records are retained after account closure for the period required by applicable local law in your region. Once that period ends, personal data is deleted. The exact duration depends on local rules and whether any open transaction disputes remain at closure.
The updated policy is posted on this page with the effective date shown at the top. We do not currently send direct notifications for every policy update, so we recommend checking this page if you have questions about current data practices. Continued use of your account after an update applies means you have acknowledged the change.